The Benefits of Using a Security Guard Service for your Business

June 9, 2016

All businesses, whether big or small, can be vulnerable to threats of crime that subsequently impact upon the security and wellbeing of their premises, employees, clients, and customers. Enlisting the help of a reputable security service company can help to protect businesses from these threats. This month, the team at CAP Security Services explore the benefits that security professionals can offer your business.

We Offer a Sense of Security

The presence of security guards can provide peace of mind, not only for business owners, but for employees, clients, and customers as well. This peace of mind can also increase employee efficiency and productivity as they don’t need to worry about their safety at work. Hiring security guards can also increase employee retention, especially for businesses in high-risk areas, or those selling high-end products, such as banks or jewellery stores. The presence of a security guard also lets your customers and clients know that you genuinely care about their welfare and are actively taking steps to ensure their safety.

We Can Prevent Crimes

Taking this proactive step can better ensure the security of your business, as simply having a security guard present at your premises can deter any unwanted behaviour. Thieves will often think twice about targeting a business with uniformed protection and will look for “easier” targets. Security professionals are trained, and more attuned to perceive any suspicious behaviour and to take action accordingly when a security breach is suspected. While standard security installments of CCTV cameras and other surveillance methods are also effective in deterring criminal action, these can often be vandalised or attacked, meaning that the presence of a security guard is often more effective in deterring unwanted behaviour by showing potential threats that you are serious about the security of your business.

We Promote Good Customer Service

Security professionals can also act as customer service ambassadors for your business. A guard may be used to man the front desk, or act as a sentry to control access into an area. This can translate into greater engagement and interaction with your customers and clients, promoting better customer service. Guards may be used to help direct people to find products or the right location, or serve as escorts for customers and employees, particularly after hours. Hiring capable guards with strong interpersonal skills allows you to communicate that your business is secure and customer-oriented.

We Handle Security Issues For You

A highly-trained security professional will uphold your business practices and reputation in regards to handling any security-related issues. In the event that an actual crime occurs on your premises, a security professional will be prepared to handle the situation. Security guards can receive varying levels of training when it comes to actively responding to a crime. CAP Security Services offer extensive training to all of our security team to ensure that our guards will behave capably and sensibly when faced with criminal activity on your business’ premises.  

We Maintain a Safe and Secure Environment

Hiring security professionals can greatly benefit your business by providing a safer and more secure environment.A security guard may be employed to monitor video surveillance, check visitor credentials, watch for any suspicious behaviour, such as shoplifting, monitor the premise after hours, and opening and closing a business for the day. Relinquishing these jobs to a security professional takes the responsibility off the hands of business owners and employees, allowing them to focus on their jobs. Hiring a reputable security services company for events can also take the stress of dealing with security issues off event co-ordinators and managers so that they may focus on running your event.

See What We Can Do for Your Business Today

Hiring reputable security professionals will not only protect your business against potential threats, but will show your employees, clients, customers, and investors that you genuinely care for their safety and well-being.

CAP Security Services offer a wide range of security services across Queensland to ensure the safety and security of your business or next event. Our well-established team of security guards and event personnel are carefully selected based on their high level of communication skills, presentation, professionalism, responsiveness, and aptitude for dealing with difficult and uncomfortable situations.

Our security team have undergone extensive training and can offer a wide range of services, including:  static security, crowd control, event security and services, and construction site security. We have a strong commitment to ongoing training for our team, so you can be assured that your business is being looked after by qualified and experienced security staff l at all times.

For more information and enquiries about our services, visit our website:, give us a call on (07) 3892 7777 (Brisbane) or (07) 4723 2000 (Townsville) or email us: through our contact page to see what we can do for your business today.

When it comes to hiring professional security services companies in South East Queensland, CAP Security Services is a name you can trust.